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Thank you for visiting EnigmaticBoys. We really want you to have fun and enjoy the time you spend with us. Since you are reading this page you probably have a question or a bit of trouble and need some information. Please know that most issues can easily be sorted with a couple simple checks and/or settings. However, if the advice on this page does not help, please feel free to use our contact form for personal support. |
| Microsoft Service Pack 2 ( suggestion ) |
We have noticed that after installing the Service Pack 2 from Microsoft, some services offered at EnigmaticBoys may not work exactly as expected; However, the solution is to simply add EnigmaticBoys to your list of "Trusted Sites". For step-by-step instructions how to do this ( with pictures ), see our adding trusted sites page.
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| Signup Process does not Finish ( at ccBill ) |
Occasionally the signup process ( at ccBill ) does not finish and instead results in either a blank page or some type of error code before you can create a username and password. One explanation is that the account is successfully registered and billed on iBill's side but their system fails to move forward with the login creation. If you experience this "signup failure" please contact us right away so we can match a login with your iBill account and add you to our list.
At minimum we need the email address you submitted to iBill and your preferred username and password, but it would be extremely helpful if you can remember and include the error code as well.
Contact us by using our contact form . |
| Username/Password Reminder |
It happens to everyone from time-to-time, with everything that we must remember throughout the day we simply forget some stuff. But if you have forgotten your username and/or password, you can easily lookup the information directly at the payment processor. This should reduce any delay while waiting for us to do it for you.
So depending on which billing company you used when first signing up, please select the appropriate link below and get your information now!
If you use ccBill, then search here
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| Canceling your EnigmaticBoys Membership |
We are very sorry that you will be leaving us but hope that you have enjoyed surfing EnigmaticBoys and will visit us again. If you really wish to cancel your EnigmaticBoys membership, please use one of the links below, depending, of course, on which billing company you used when first signing up.
If you use ccBill, then cancel here
If you use Verotel, then cancel here
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